86gbajee Privacy Policy — Your Data Is Our Responsibility

01 Introduction

86gbajee is a trusted online betting and gaming platform serving millions of users across Bangladesh and beyond. We believe that earning user trust requires full transparency about how personal information is handled.

This Privacy Policy explains how 86gbajee collects your data, why it is used, how long it is retained, and under what circumstances it may be shared. It serves as a data protection agreement between you and 86gbajee.

Please read this Privacy Policy carefully before using any 86gbajee service. If you have questions, our support team is always ready to help — in Bangla.

02 What Information We Collect

Various types of information are collected when you register and use 86gbajee's services. A detailed breakdown is provided below:

86gbajee only collects information that is strictly necessary — no excessive or irrelevant data is requested.

03 Purpose of Data Collection

86gbajee collects your information primarily for the following reasons:

• Account Management: For registration, login, password recovery, and account verification.
• Payment Processing: To ensure accurate and secure transactions when processing deposits and withdrawals.
• Legal Compliance: To comply with AML (Anti-Money Laundering) and KYC regulations.
• Customer Support: To respond quickly and effectively to any questions or complaints you may have.
• Security Assurance: To detect and prevent fraud, multiple accounts, and unauthorized access.
• Service Improvement: To analyse user behaviour and continuously improve the platform experience.
• Promotional Communications: With your consent, we may keep you informed about offers, bonuses, and new features.

04 How Your Data Is Used

86gbajee uses collected data in strict accordance with its policies. Each use of your data has a clear legal basis:

• Your registration details are used to verify your identity and age, as required by law.
• Transaction data is used to ensure payments are sent and received correctly. This is essential for preventing payment errors.
• Device and IP data is used for security purposes — to detect multiple accounts belonging to the same person or bot activity.
• By analysing behavioural data, 86gbajee delivers game recommendations and personalised offers that enrich your experience.
• You can opt out of email or SMS communications at any time.

86gbajee never uses your data to discriminate against you or make decisions that unfairly affect you.

05 Sharing Data with Third Parties

86gbajee does not sell your information to any third parties. However, in limited circumstances, certain information may be shared with specific partners:

• Payment Providers: Necessary information is shared with payment processors such as Mobile Pay, Nagad, Rocket, or banks to complete transactions.
• KYC verification partners: Documents are shared with authorized KYC service providers solely for identity verification purposes.
• Legal Authorities: Data may be disclosed when required by court order or government investigation.
• Technology Service Providers: Technology partners have limited access to data for the purpose of cloud storage and server management.
• Security Researchers: We work with verified security partners to prevent fraud.

06 Cookie Policy

86gbajee uses cookies and similar tracking technologies on its website and app. Cookies are small data files stored on your device.

• Essential Cookies: These are essential for maintaining login sessions and site security — the site cannot function without them.
• Performance Cookies: Used to track page load times and detect errors.
• Functional Cookies: Remembers your language, preferences, and settings.
• Analytics cookies: Used to understand user behavior and improve our services.

You can disable cookies at any time through your browser settings. Note that disabling essential cookies may cause certain features to stop working.

07 Data retention period

86gbajee does not retain data longer than necessary. Retention periods vary depending on the type of data:

• Account Information: For the duration your account is active, and up to 5 years after closure where required by law.
• Transaction records: Financial regulations require a minimum retention period of 7 years.
• KYC Documents: Up to 5 years after account closure.
• Cookie Data: Session cookies are deleted when you close your browser; persistent cookies last a maximum of 2 years.
• Communication Logs: Customer support conversations are retained for up to 1 year.

After the designated retention period, data is securely deleted or anonymized.

08 Your Rights

Every 86gbajee user has the following rights regarding their personal data:

• Right to know: You may request to know what information 86gbajee holds about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request deletion of your data under certain circumstances.
• Right to Restrict Processing: In certain cases, you can request that your data be used in a limited capacity.
• Right to Data Portability: You can request a copy of your data in a readable, portable format.
• Right to object: You may object to your data being used for marketing purposes.
• Right to Lodge a Complaint: In the event of a data protection breach, you have the right to file a complaint with the relevant regulatory authority.

To exercise any of your rights, email us at support@86gbajee.com. We will respond within 30 days.

09 Children's Privacy

86gbajee strictly does not provide services to anyone under 18. We do not knowingly collect any data from minors.

• Age verification is required at the time of registration.
• If a minor's account is detected, it will be immediately suspended and all associated data will be deleted.
• If parents have any concerns, they can reach us at support@86gbajee.com.

10 Privacy policy updates

86gbajee may update this Privacy Policy as needed. When changes are made:

• Updated policies and revision dates will be published on this page.
• For significant changes, you will be notified via email or in-app notification.
• Continuing to use the platform after any changes means you accept the updated policy.
• If you do not agree to the updated policy, you may close your account and withdraw your balance.

We recommend checking this page regularly to stay up to date with our latest policy.

11 Contact

For any questions, requests, or complaints regarding our Privacy Policy, please get in touch with us:

• Email: support@86gbajee.com
• Live Chat: Available 24/7 — log in to the website or app and start a chat.
• Response Time: Up to 30 business days (typically within 24 hours).

Our support team speaks Bengali — feel free to reach out in your own language and we'll take care of it.